Client Benefits: The Key to Customer Satisfaction

Do you have clients that you want to give special benefits to? With our client benefits feature, your facility can offer discounts and altered rules between specific groups to customize their experience. 

Who Is This For? 

These benefits are perfect for different organizations that partner with your facility, where you can provide priority for their coaches or players to schedule. It may also offer benefits to instructors who might teach at your facility. Finally, you can use it to give your members or priority (VIP) clients different rules. 

What Benefits Can You Offer? 

There are several benefits you can offer to specific clients. The types of benefits you can offer are discounts, special rules, and priority. First, you can offer discounts on specific services. Next, you can allow specific clients the ability to schedule unpaid or paid services. Lastly, you can allow specific groups to schedule out further than other clients. These rules and priorities can be completely different between groups. 

Case Scenario 

Many of our facilities that partner with a sports organization give benefits to the players and coaches that are a part of their team. This not only encourages the players or teams to utilize the facility services, it also incentivizes more players to join the organization and can create a buzz in the community. 

Conclusion

Utilizing client benefits for specific groups at your facility can be very beneficial to your business. Not only will your members and organizations feel more connected with you, but it will also increase client satisfaction. With that support, clients will be more likely to continue training with your business. 

For a more in-depth explanation of how these client benefits can help your facility, request a demo with our experts.