Sports Facility Operations: Automated Communications
Did you know that you can reduce no-shows by 29% with automated reminders? Automated communications via text and email can benefit your facility in many ways, including reducing no-shows. Our software utilizes these to send a variety of messages for your customers and staff.
Features For Automated Communications
Here are some features of our software that will make your facility more streamlined:
Client Communications
- Confirm any order or scheduled event via email
- Send reminders by text or email for scheduled events
- Remind your client of your cancellation policy
- Confirm all reschedules and cancellations
Staff Communications
- Confirm lessons or camps booked
- Send reminders (itinerary) of their day
- Notify them of all reschedules and cancellations
Benefits For the Facility
- Improves customer services: Now, you don’t have to miss any communications. All reminders and confirmations will be sent easily. With personalized messages, it will improve the relationship between you and your customers.
- Reduces administrative costs: The services can do all the automated text and email communications. You don’t have to pay someone just to send out messages to your customers. Also, no need to show someone how to send all those communications themselves – it will just send automatically!
- Improves staff communication: Staff can easily check their schedules and plan for the day. They don’t have to worry about missing any appointments or messages.
Conclusion
Automated communications can be very beneficial for your facility. Not only will it save you time and money, but it will also improve your communication and your customers’ impressions.
To take advantage of our software’s automated communications, request a demo.
